How do I delete the old assessment app?
To delete the old app, follow these steps: Select the ‘Settings’ icon on your iPad device. Select the ‘General’ tab....
- Home
- General FAQs
General FAQs
FAQs to help you find a solution to the most common issues quickly and hassle-free.
-
-
What’s my username?
Your username is your firstname+lastname (i.e janesmith). If there is an error in the spelling of your username, please contact... -
How do I change my email address?
To change your email address, follow these steps: Login to your respective Data Portal (admin, caregiver, educator, assessor). In the... -
I reset my password. Why am I not receiving the email to reset it?
Be sure to check your ‘junk’ or ‘spam’ folder. Sometimes systems will filter out messages from unknown email addresses. If... -
How do I login to the literacy assessment app?
To login to the assessment app, follow these steps: Find and open the app on your iPad device. Select ‘Get Started’ in... -
What happens to the student data at the end of the school year?
That’s an excellent question, and one that we get asked quite often. Here at Sprig Learning, we pride ourselves on... -
I’m worried about student data privacy. Is the Sprig Platform secure?
Yes! We pride ourselves in providing a secure platform that ensures your student data stays safe. In fact, Sprig Learning... -
Who creates the learning activities?
Each Sprig learning activity has been created by, and for, educators. We are still working on updating our site to...
Can’t find the answer you’re looking for?
Get in touch with our support team.
SUBMIT TICKET